Paying the Trek /Trip/ Adventure activity fee:
We book all our adventure activities services by the name of www.pahadiadventures.in in online world which comes under the aegis of South east asia adventures ( Alias Pahadi Adventures ) which will be referred as SEAA.
How to Book
To make a booking, you can contact us via our contact details given in the company website www.pahadiadventures.in
When any trek is booked through an approved travel agent, all communication/changes/enquiry in relation to the event will be accepted through the travel agent only. After the acceptance of the booking, we will issue a confirmation invoice to you. You are advised to please go through the confirmation invoice carefully and inform us of any changes. Names and identity proof provided by you must be legally valid. Final confirmation will be sent or emailed to you well in time before the departure of your tour, but will not be issued unless payment of the due balance has been received.
In case of booking with Partial Amount. In case of bookings made by paying partial amount, you are expected to make the balance payment at least 30 days prior to the departure date (W.R.T to the published itinerary of the event & batch booked). In case the balance payment is not made at least 20 days prior to the departure date, then the booking would be deemed cancelled and PAHADI ADVENTURES would not be liable towards any cash refund.
Prices, Surcharging and Refund Situations . Prices (for all events) are updated regularly on our website but the PAHADI ADVENTURES reserves the right to change the prices from time to time. There might be temporary offers & promotions running from time to time and the company reserves all rights to introduce or withdraw any offer or promotion at any time without any prior intimation. However, those who have already booked using any promotion or offer would not be affected.
Cancellation of Booking by participant
Reservations and Payment
1. Booking made 91 days or more prior to scheduled departure
- 50 % of the total invoice at the time of Booking and Balance payment 70 days prior to scheduled departure.
2. Booking Made 90 days or less prior to scheduled departure
- 100% payment at the time of Booking
Cancellation of Booking by participant:
Cancellation Charges: Notice of cancellation must be made in writing in the name of SOUTH EAST ASIA ADVENTURES (Alias PAHADI ADVENTURES)
For cancellation made 60 days prior to the start of the tour, there will be a cancellation fee of 25% of the invoice. For cancellation made within 60-30 days of the start of the tour, there will be a cancellation charge of 50% of the invoice. For cancellation made within 30 days of the start of the tour, there will be a cancellation charge of 100% of the invoice.
In certain cases, the cancellation policy (including conditions applicable on the advance deposit made/required for holding the reservation) may differ & would be applicable as per the cancellation policy of that hotel / Service provider. This will be charged over & in addition to the cancellation policy.
Please note that in case of booking with a partial amount, the deduction amount would be calculated with respect to the overall event fees only. The amount would be adjusted from the partial amount deposited with PAHADI ADVENTURES to calculate the final refund amount. The amount for refund processing would always be calculated basis the net amount paid* for booking the event W.R.T the Base Price of the event (excluding additional components like transport, rent, portage, etc.).
Kindly Note : Cancellation requests are not taken over phone. Please e-mail us.
In case of Cancellation or change initiated by PAHADI ADVENTURES. PAHADI ADVENTURES reserves the right to cancel your booking or change any of the facilities, services or prices described in our website. We will try to advise you of any changes known at the time of booking. However in the field of adventure activities, there are many variables beyond our control like weather conditions, landslides, road situations and any other force majeure conditions. Circumstances amounting to force majeure include any event which we or the supplier of the service(s) in question could not even with all due care, foresee or forestall such as (by way of example and not by way of limitation) war, threat of war, riots, civil disturbances, industrial disputes, actual or threatened terrorist activity and its consequences, natural or nuclear disasters, fire, epidemics, health risks and pandemics, acts of God.
Refunds will be processed within 7-10 working days from the date of cancellation. It will be done only in saving account.
In case of changes/cancellation of the event after departure . When the change or cancellation arise from circumstances amounting to force majeure or for any other reason beyond our control PAHADI ADVENTURES shall not be liable to refund the amount already deposited.
In case of drop out by the participant in between the event. We shall not be responsible to make any refund in such situation. The participant would also have to pay additionally for unplanned expenses on planning on actual basis.
Adventures sports like Trekking, rafting, bungee jumping , Kayaking , Mountain biking , Off beat travel and mountaineering in high altitude Mountains carries an inherent risk to life and property of everyone involved in it. The weather changes very quickly , causing injury and death, which is beyond PAHADI ADVENTURES control. PAHADI ADVENTURES does its best to minimize all types of danger ,inconvenience and hazard to the best of their ability (within financial constraints), yet there are chances of accidents, mishaps and deficiency in services due to the hazardous conditions. The PAHADI ADVENTURES is not responsible for any loss which is caused due to act of God/ Nature. Ergo, you must agree with these terms and conditions. Please ensure that you read carefully and understand these terms prior to confirming your booking.
In case of Emergency Evacuation/ Rescue While we do have first aid and experts available on all our events but still there might be situations under which an emergency evacuation might be needed. We are committed to make a safe evacuation for you in case of an emergency. We would make necessary and adequate arrangements for your evacuation till the nearest road head that is well connected by road, and would also help you in boarding a vehicle to the nearest Hospital or any other facility so required. Any additional expenses incurred, that of porters, vehicle, ambulance, hospitalization, or any other expense incurred for evacuation, would be covered by the participant.
If the participant is less than 18 year old then a separate consent form needs to be filled by the parents for his participation on any trip by us.
Leader Authority & Behavior It is compulsory that you follow the instructions given by the trek leader, who represents the PAHADI ADVENTURES. If you commit any illegal act when on the event or if in reasonable opinion of the leader or another person in authority your behavior is disruptive, threatening or abusive, causes unnecessary inconvenience or is causing or likely to cause damage to property, danger, distress or upset, disturbance or annoyance to others or puts any other trekker or our staff in any risk or danger, on the telephone, in writing or in person, we may terminate your trek arrangements without any liability on our part. In any of these circumstances no refunds or compensation will be paid to you and we will not be liable for any costs or expenses you earn.
Privacy Policy
Privacy and Disclaimer
PAHADI ADVENTURES respects your privacy. We do not rent or sell any of the details that you provide to us in good faith. We do our utmost to ensure the privacy and securities of the information you supply do to us.
We are also anti-spam, and do not buy or rent information from any third parties. If you receive information from PAHADI ADVENTURES , it is because you have asked to hear from us, you have entered a competition and agreed to join our mail list or a friend / colleague has requested it on your behalf.
At any time you can be removed from any or all of our databases and receive no more information from us.
Impact on the natural environment and the people who live off its resources. We in force a number of dos and donts for our customers and staff when out in the wilderness. We always provide boiled water for drinking, we never use bottled mineral water and we suggest putting on an extra layer of clothing rather than another log on the fire! We only use gas or kerosene when camping, we avoid shortcuts through hillsides and fields preventing erosion and we are extremely conscious of disposing of litter that our groups produce in an ecologically sound way.
What personally identifiable information is collected by PAHADI ADVENTURES ? Visitors may supply personally identifiable information (such as name, address, email address or telephone numbers) for various purposes on this site, or directly to our offices. These purposes include registering to receive e-mail newsletters, requesting further information about our trips, making a booking. PAHADI ADVENTURES does not collect personal information from you unless you provide it to us. This means that you can visit our site without telling us who you are or revealing any personally identifiable information about yourself.
How is information used?
When you supply information about yourself for a specific purpose, we use the information for only that purpose (i.e. to provide the service or information you have requested). We do not divulge any information we gather from you to any third party without your prior consent. If making a booking with us, additional information will be required for operational reasons.
Choice/Opt-out
If you have registered to receive communications from us and later change your mind, you will be given the chance to unsubscribe on every email you receive. Just email us, and we will unsubscribe you from our database.
Correct/Update
If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly at the e-mail addresses provided above.
Links
This site may contain links to other Web sites. Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.
E-mail Links
We use e-mail links located on this site to allow you to contact us directly via e-mail. We use the information provided in your e-mail to respond to your questions or comments.
Legal Disclaimer
We may disclose personal information if required by law or in the good-faith belief that such action is necessary in order to conform to the actions of the law or comply with legal process served on PAHADI ADVENTURES.